12 Orr Close

12 Orr Close, Hawkinge, Folkestone, Kent CT18 7QT 07830861693 [email protected] 01/10/91
KRISTINA Suzanne dAW
employment experience
November 2013 – Present Cedar House Residential Home
DEPUTY MANAGER
Residents health and well being
Dispensing of prescribed medication
Ordering medication, counting medication, audits, returns and preparing MAR charts
Reviewing care plans
To maintain regular contact with residents family’s and other health professionals
To check the dairy for daily events
Show prospective residents and family around the home
Feedback to staff on duty and cascade information
Respond to visitors requests and demands and offer appropriate hospitality
On call, identified on rota.

Be assistance of manager when needed
SENIOR
Monitor health and well-being of residents
Dispense medication to residents which have been prescribed
Monitor tasks are being carried out during the shift and assume overall responsibility in absence of Manager/Deputy Manager
Contact Manager/Deputy Manager in an emergency situationRecord and report in medical reports
On call, when required
Check dairy for daily events
Review care plans
Take down details for Manager/Deputy Manager in their absence
To assist with deliveries
Respond to visitor’s requests and demands, and offered appropriate hospitability
Attend meetings and training
To perform any reasonable duties as required
CARER
Monito Health and safety, well-being of residents
High standard of personal care
Ensure home is clean and tidy
Answering telephone in a polite and courteous manor
Preparing for meal times
Report/Record accurately in message book/day book
Record all messages
Perform any reasonable duties as required
To keep up to date with homes policies and procedures
Ensure security checks are carried out
Ensure the safety of all residents
Attend all training and meeting
Attend fire evacuation training.

Inform the person in charge/Manager of any incidents, accidents or faulty equipment
October 2012 -November 2013 Home Care Assistant – SAGA HOMECARE
Getting to know clients and their interests and needs
Helping with personal care i.e washing, using the toilet and dressing
Food preparation and feeding
Giving out medication
Carrying out general tasks like housework, laundry and shopping
Helping clients manage their budget, pay bills and write letters
Supporting families to get used to new caring responsibilities
Giving emotional and practical support to adults and young people
Working with other health and social care professionals to provide individual care and development plans
Awake nights in specialist Tracheostomy
May 2012 –October 2012 Out of Hours Co-Ordinator – SAGA HOMECARE
Dealing with emergency care rota’s outside of normal business hours for all of UK
Ensuring call times are kept on schedule
Communicating and managing carers
Covering sickness and emergency absence of carers
Communicating with outside agencies such as Police, social services etc
Use of inhouse computing system
Having excellent telephone and communication skills
Being a strong team player
January 2011—May 2012 Sales Assistant – Sainsburys
Insuring excellent customer care at all timesWorking departmental team withing large organisation
Run department in managers absence
Use of inhouse computing system
Meet daily targets and deadlines
Ordering and stock control
Making cross sales

April 2009—January 2011 Bar Maid – Cherry Pickers Public House
Serving drink to the general publicBeing courteous at all timesDay to day management of the pub when landlord is absent
Education and qualifications
2003-2007Pent Valley School, Folkestone, Kent
GCSE passed
English Literature
English Language
Science (Chemistry, Physics, Biology)
Mathematics
Religious Education
Art
Computer Information
Technology
French
Textiles
2007-2010Canterbury College , Canterbury, Kent
NVQ 1 ; 2 ; 3 Hairdressing
Passed NVQ Level 1 hairdressing
Passed NVQ Level 2 hairdressing
Passed NVQ Level 3 Hairdressing
2013-Present Cedar House Residential Home
NVQ Health and Social CAre
NVQ Level 2 – Passed
NVQ Level 3 – Passed
Diabetic TrainingOther achievements
OCR Level National Certificate ICT awarded ‘A’
Duke of Edinburgh Bronze award
Duke of Edinburgh Silver award
Try Angle award
Personal BII License
Current First Aid certificate
Goldwell Training
personal information
I am a reliable, hardworking person with a caring and trustworthy nature. Since working in customer based roles I have acquired excellent listening and communication skills ensuring customer satisfaction at all times.
Although I am able to work under my own initiative, I value being part of a team and have always considered myself to be a strong team player. I am renowned for being a quick learner and have a confident and natural ability to adapt to any given situation.
references
References are available on request